Creating meaningful, positive and lasting impact through Service Design & UX in Healthcare, Education, Tech & Public Sector.

View my Work Experience on LINKEDIN ↗︎

For over a decade, I’ve helped people engage more easily with the services they rely on, while enabling organizations to deliver those services with greater clarity and impact. I’ve worked across healthcare, agriculture, education, and other industries, leading meaningful projects and building lasting partnerships rooted in impact, clarity, and human-centered thinking.

With a background in both UX and service design, I bring a dual perspective to every project. I focus on the details that matter to users while also understanding the broader systems that support them.

Service Design That Transforms

Aligning People, Processes & Platforms with Purpose

Explore Case Studies
UX That Resonates

Designing Experiences with Empathy & Vision

Browse UX Projects

Throughout my career, I've transformed organizational barriers into stepping stones for success, inspired by mentors who exemplified exceptional leadership. These experiences shaped my definition and vision on how i would like to lead.

Whether through workplace connections, referrals, or a simple LinkedIn coffee chat, I am dedicated to building a strong design community and fostering a culture of growth. I believe that everyone has unique potential, and with the right support, they can truly shine.

My leadership style provides the team with a space to grow, a safety net to fail and skills to succeed that they will carry with them and share with others. The space I create aim to help people feel supported, motivated, and inspired that leads to helping them discover their own superpowers while doing meaningful work.

Maturing Design Culture & Mentoring Talents.

Healthcare [ Macadamian ]

Design Research Coach

2022

Education [ Seneca College ]

UX Professor

2019

SaaS [ Riipen ]

UX Coach

2018

Let's Spark the Biggest Transformation Together !
connect with me on LinkedIn ↗︎