My Service Design practice focuses on a multi-discovery process, leveraging Design Thinking and technology to enhance livelihoods by improving internal processes, workflows, and tools. This empowers businesses to evolve their offerings for consumers and organizations alike. I prioritize building long-lasting relationships and establishing trust through understanding and communication, which enables me to negotiate the best solutions. I firmly believe that technology can enrich our lives and advance our culture.
By collecting and analyzing data, I develop customer-centered, value-driven design solutions that align design value with measurable business outcomes. This future-proof approach ensures my designs not only meet current needs but also adapt to changing customer expectations, creating an impact through actionable insights and meaningful metrics
I facilitate co-creation and discovery sessions that help teams reframe perspectives, aligning design initiatives with business goals while effectively scaling offerings. My work promotes continuous improvement through measurable goals and shared learnings, fostering a collaborative design culture that enhances impact and adaptability across the organization.
To unify team efforts and ensure clear communication on evolving projects, I develop phased rollout plans, detailed requirements, and a shared "wiki." By focusing on aligned terminology, process clarity, and consistent documentation, I support smooth technology integration and empower teams to deliver cohesive, high-impact customer experiences.
SECTOR
Healthcare
Oral Care
COMPANY
dentalcorp
🔒 Password Protected
SECTOR
Healthcare
Oral Care
COMPANY
dentalcorp
🔒 Password Protected
SECTOR
Healthcare
COMPANY
MedTrac
via Macadamain ( Emids )
🔒 Password Protected
SECTOR
Retail
Ecommerce
COMPANY
Indigo
🔒 Password Protected
SECTOR
Edutainment
COMPANY
eOne ( Secret Location )
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SECTOR
Healthcare
COMPANY
detnalcorp
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Note : I do not require sponsorship to work in the UK, EU or Canada.
